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Job Description
Role Summary
You’re not “advising” — you’re selling over the phone. Your job is to convert leads into paying customers using calls, follow-ups, and persuasion. If you can’t handle rejection daily, this role will break you.
Key Responsibilities
Call potential and existing customers to pitch products/services
Understand customer needs and push the right product (not random selling)
Handle objections and close deals on call
Follow up aggressively on leads (this is where most sales actually happen)
Maintain call logs, CRM updates, and pipeline tracking
Achieve daily/weekly/monthly sales targets
Coordinate with internal teams for smooth onboarding or delivery
Required Skills (Non-Negotiable):-
Strong communication (English + regional language is a huge advantage)
Persuasion and negotiation skills
Ability to handle rejection without losing momentum
Basic CRM / Excel knowledge
Listening skills (most people talk too much and lose the sale)
Preferred Qualifications:-
Any degree (doesn’t matter much if you can sell)
0–3 years in telesales / inside sales / customer handling
Required Skills
1. Communication Clarity
If your message is confusingyou lose the sale. Simple as that.
Speak clearlyno over-explaining
Get to the point fast
2. Active Listening
Most salespeople talk too much and miss buying signals.
Listen for pain points
Don’t interrupt
Respond based on what THEY saynot your script
3. Persuasion & Convincing Ability
You’re not informing — you’re influencing decisions.
Use logic + emotion
Show valuenot features
Create urgency without sounding desperate
4. Objection Handling
This is where deals are won or lost.
“Too expensive” → justify value
“Not interested” → reframe problem
Stay calmdon’t argue like an idiot
5. Closing Skills
If you can’t ask for the saleyou’re useless in this role.
Ask direct closing questions
Give options (not yes/no)
Know when to push and when to stop
6. Follow-up Discipline
Most sales happen after 2–5 follow-ups.
People who don’t follow up are just wasting leads.
Track leads properly
Call back on time
Stay consistent
Support Skills (Still Important)
7. Basic CRM / Data Handling
If you don’t trackyou don’t grow.
Update leads
Track conversion
Maintain pipeline
8. Time & Target Management
You’re judged on numbersnot effort.
Prioritize hot leads
Manage call time
Hit daily targets
Key Details & Contact
Salary
₹25,000
Category
Customer Care Executive
Experience Required
0-4 years
Application Deadline
Apr 29, 2026
Employer
GetHireSmart
Contact Number
9380352909
hr@gethiresmart.com
