Refunds & Cancellations

Last updated: 13 February 2026

This Refunds & Cancellations Policy applies to the website www.mysuru.directory and the Mysuru Directory applications on Android and iOS, which are developed and managed by M/S Karthavya IT Solutions Private Limited.

1. Cancellation Requests

A business may cancel its registration or listing with us by submitting a formal written request to our support team. Cancellation requests will be processed after verification of the request and the account details.

2. Refunds

No money will be refunded once an invoice has been generated. By placing an order or confirming a listing level, you acknowledge and accept this policy.

3. Advertising Medium

We operate solely as an advertising and information medium. We do not guarantee leads, enquiries, or business outcomes. The decision to advertise with us is entirely the responsibility of the advertiser.

4. Disclaimer

Information displayed on the Services (including business details, job information, property details, and promotional offers) is sourced from various providers. Users should exercise due caution before contacting or transacting with any party listed. We are not liable for any loss, disputes, or mishappenings arising from reliance on this information.

5. Contact Information

  • Company: Karthavya IT Solutions Pvt. Ltd.
  • Email: [email protected]
  • Phone: 8431294232
  • Registered Address: No. 13/1, Reservoir street, Basavanagudi, Bengaluru - 560004.